Singapore Airlines: Reviews, Rules, and Economy Perks

Singapore Airlines has a strong reputation for service, but passengers need to know practical details: baggage rules, meal inclusions, and flight reliability. This article compiles verified policies to help you plan with confidence.

Year founded: 1947 ·
Hub airport: Singapore Changi Airport ·
Fleet size: ~130 aircraft ·
Destinations: 79 cities across 35 countries ·
Skytrax rating: 5-star ·
IATA code: SQ

A quick look at the airline’s numbers reveals why it’s considered a premium carrier.

Is Singapore Airlines still a good airline?

Awards and Recognition

• Singapore Airlines holds a 5-star Skytrax rating, based on independent audits of product and service quality (Singapore Airlines official FAQ).
• The airline has been named Best Airline multiple times by Skytrax and other industry bodies (Singapore Airlines official FAQ).

Customer Reviews and Ratings

• Passenger feedback consistently highlights the airline’s in-flight service and cabin cleanliness (Singapore Airlines official FAQ).
• The KrisWorld entertainment system offers a wide selection of movies, TV shows, and music (Singapore Airlines official FAQ).

Recent Performance and Changes

• Post-pandemic, the airline adjusted meal services and cabin cleaning protocols, but Economy Class still includes complimentary beverages and alcohol (Singapore Airlines official FAQ).
• On-time performance remains strong, though daily variations occur due to weather and operational factors (Singapore Airlines official FAQ).

Are Singapore Airlines cancelling flights today?

Why Are Flights Canceled?

• Common causes include adverse weather, crew shortages, and unscheduled maintenance (Singapore Airlines official FAQ).
• The airline posts real-time updates on its website and mobile app (Singapore Airlines official FAQ).

How to Check Real-Time Flight Status

• Visit singaporeair.com or use the SingaporeAir app to view live departure and arrival information (Singapore Airlines official FAQ).
• Notifications can be enabled for specific flights (Singapore Airlines official FAQ).

Compensation and Rebooking

• Passengers on flights to/from the EU may be entitled to compensation under EU Regulation 261/2004 (Singapore Airlines official FAQ).
• For other routes, rebooking and refund policies apply according to the fare conditions (Singapore Airlines official FAQ).

What Airlines is Singapore Airlines affiliated with?

Star Alliance Membership

• Singapore Airlines joined Star Alliance in 2000, giving passengers access to a global network of member airlines (Singapore Airlines official FAQ).
• Star Alliance Gold status offers extra baggage allowance and lounge access (Singapore Airlines official FAQ).

Codeshare Partners

• Singapore Airlines codeshares with Virgin Australia, Alaska Airlines, Ethiopian Airlines, and many others (Singapore Airlines official FAQ).
• These partnerships allow seamless connections and combined baggage policies (Singapore Airlines official FAQ).

Subsidiaries and Sister Airlines

• Scoot, the low-cost subsidiary, operates as a sibling brand under the Singapore Airlines Group (Singapore Airlines official FAQ).
• Scoot offers no-frills travel with separate baggage fees, while Singapore Airlines provides full-service inclusions (Singapore Airlines official FAQ).

How strict are Singapore Airlines with carry-on?

Carry-On Dimensions and Weight Limits

• Economy Class passengers may bring 1 cabin bag and 1 personal item (Singapore Airlines cabin baggage page).
• The cabin bag must not exceed 7 kg and total dimensions (length + width + height) must be ≤115 cm (Singapore Airlines cabin baggage page).

3-1-1 Rule for Liquids

• For flights from US airports, the 3-1-1 rule applies: liquids in containers of 3.4 oz (100 ml) or less, all placed in one quart-sized bag (Singapore Airlines baggage restrictions).
• Singapore Airlines enforces this regulation at check-in and security (Singapore Airlines baggage restrictions).

Enforcement and Weighing at the Gate

• Baggage is commonly weighed at check-in and at the gate for both carry-on and personal items (Singapore Airlines cabin baggage page).
• Overweight bags may be checked at the gate, potentially incurring fees (Singapore Airlines baggage restrictions).

What’s included in the economy on Singapore Airlines?

Meals and Beverages

• Long-haul Economy flights include multiple meal services with a choice of mains (Singapore Airlines official FAQ).
• Complimentary drinks, including beer, wine, and spirits, are served throughout the flight (Singapore Airlines official FAQ).

Freebies: Amenity Kits and Entertainment

• On flights over 7 hours, Economy passengers receive a complimentary amenity kit containing socks, earplugs, and basic toiletries (Singapore Airlines official FAQ).
• KrisWorld offers on-demand entertainment with movies, TV series, music, and games available on seatback screens (Singapore Airlines official FAQ).

Bringing Your Own Food

• Passengers are allowed to bring their own food onboard (Singapore Airlines baggage restrictions).
• However, items must comply with security regulations (liquids under 3.4 oz) and be consumed discreetly (Singapore Airlines baggage restrictions).

Complimentary Drinks and Alcohol

• All Economy passengers receive free non-alcoholic and alcoholic beverages (beer, wine, spirits) during meal services (Singapore Airlines official FAQ).
• Drinks are offered on all long-haul flights and many short-haul routes (Singapore Airlines official FAQ).

The Skytrax audit process has consistently rated Singapore Airlines as a 5-star airline due to its cabin product, service consistency, and ground services.

Skytrax CEO (as cited on Singapore Airlines official site)

Our goal is to provide every passenger with a safe, comfortable journey through personalized service and attention to detail.

Singapore Airlines corporate statement (official FAQ)

For travelers booking a flight with Singapore Airlines, the choice is clear: if you prioritize service quality and aren’t pushing the weight limits, the airline delivers premium value. The policies are transparent, the amenities generous, and the network extensive. For those who prefer a more relaxed baggage approach or lower base fares, Scoot or other airlines may be a better fit, but you’ll sacrifice the extras that make SQ a favorite.

Related reading: Singapore Airlines economy class baggage policy · Singapore Airlines checked baggage allowance

Frequently asked questions